Factory Renewed Information

Every renewed product must pass a thorough examination. After repairing any defect and sanitizing, the product is repackaged. This service may be performed by the original manufacturer, a reputable professional outside firm or at our supplier's warehouse. All products are returned to like-new or almost new condition.

By law, product packaging must state if an item is factory renewed. Packaging and terminology may differ from the original. Some items will arrive in a regular retail box with a sticker indicating that it's reconditioned, refurbished, or factory serviced. Some items are repackaged in a plain brown or white box. Enclosed manuals may refer to accessories (camera cases, straps, etc.) that are not included with the reconditioned product. Be sure read over the product information page for a list of included accessories.

Factory renewed products maintain high quality standards. Each item is checked at least twice for proper working condition and quality. In fact, renewed goods have a very low (2-percent) return rate. The price you pay for a renewed item is much lower than at retail. Our guarantee covers every renewed item you purchase.

To locate a DEWALT® Service Center near you, click here: http://www.dewalt.com/us/core/

To locate a HOMELITE® Service Center near you, click here: http://www.homelite.com

To locate a MILWAUKEE® Service Center near you, click here: http://www.milwaukeetools.com

To locate a RYOBI® Service Center near you, click here: http://www.ryobitools.com

To locate a RIDGID® Service Center near you, please call RIDGID toll free at: 1-866-539-1710.

To locate a SKIL® Service Center near you, click here: http://www.skil.com